Policies & Etiquette

COVID-19 AND SICKNESS

Receiving massage while your body fights an illness – any illness – can actually make your symptoms worse. Especially because of the coronavirus threat, it is imperative to reschedule if you think you might be getting sick, are sick, or are just getting over being sick. If you’ve been infected with- and recovered from COVID-19, you must be symptom- and fever-free for 14 days before receiving bodywork.

CANCELLATION POLICY

If you must cancel your appointment, kindly provide at least 48 hours’ notice (72 hours for a 2-hour massage). Cancelling within 48 hours, or 72 hours for a 2-hour session, will incur a cancellation fee of half the cost of service.

With regards to illness, please keep in mind.. If you’re feeling even slightly ill and it’s the day before your appointment, you’re already too sick to come in the next day. If you’re experiencing any symptoms of COVID-19, and you have a massage scheduled within the next 10 days, please cancel your appointment immediately.

Tips for receiving the greatest benefit from your massage:

  • Arrive 5-10 mins early, so you’ll receive the full time of your session and not feel rushed.
  • When possible, silence your cell phone.
  • Speak up during the session if you’re too hot/cold or if you would like more/less pressure.
  • Don’t help me move your arms, legs, or head, unless I ask you to. Click here to read why this is so important.
  • Hydrate before and after your massage (and, well, all the time)!